yD
yahya D

1 reviews | Active since Dec 2015

26 Mar 2023, 11:30

***** poor security from fnb

Good day

I would like to know what is happening with my account I requested to close …after requesting to close my account after having paid up to date ..you have told me to wait for 5 days for cancellation…strangely enough within that 5 days conicindently someone users my card for R507. To purchase Uber eats at midnight from my account ..I had to immediately transfer d balance of my funds to someone’s account to avoid further ***** …I paid up to close my account which you guys have made me wait for and the ***** has now taken place …I hope I’m nt going to get charged another months bank fee for FNB security being breached and I’m the one whose being penalised …I need someone senior from the executive office to call me on Monday …I want to make d payment I owe FNB to close my premier account immediately and not wait for 5 working days to get ****** again

I want to also know hw am I going to be getting reimbursed the 500 dat was ****** from my account

The online security is poor with FNB and is also one of the reasons I am leaving

After telling my colleagues abt the incident they have advised they have also experienced the same ….wen it comes to closing dr accounts dy all of as sudden have funds taken from dr account

This is unacceptable I need a senior from your exec office to call me on Monday

I’m also taking this to the ombudsman hello Peter and every possible channel to ensure people are aware of what’s goin on

0
Replies (3)
yD
yahya D's update26 Mar 2023, 11:31
Reviewer Update
Good day
I would like to know what is happening with my account I requested to close …after requesting to close my account after having paid up to date ..you have told me to wait for 5 days for cancellation…strangely enough within that 5 days conicindently someone users my card for R507. To purchase Uber eats at midnight from my account ..I had to immediately transfer d balance of my funds to someone’s account to avoid further ***** …I paid up to close my account which you guys have made me wait for and the ***** has now taken place …I hope I’m nt going to get charged another months bank fee for FNB security being breached and I’m the one whose being penalised …I need someone senior from the executive office to call me on Monday …I want to make d payment I owe FNB to close my premier account immediately and not wait for 5 working days to get ****** again
I want to also know hw am I going to be getting reimbursed the 500 dat was ****** from my account
The online security is poor with FNB and is also one of the reasons I am leaving
After telling my colleagues abt the incident they have advised they have also experienced the same ….wen it comes to closing dr accounts dy all of as sudden have funds taken from dr account
This is unacceptable I need a senior from your exec office to call me on Monday
I’m also taking this to the ombudsman hello Peter and every possible channel to ensure people are aware of what’s goin on
yD
yahya D's update28 Mar 2023, 12:47
Reviewer Update
I am still waiting for feedback pleas note I will nt be liable for another banks charges this is getting ridiculous why is it such a mission. To close my account and why do we have to get ****** after requesting to close our account

Can someone call me now to address the closure and ***** on my account
yD
yahya D's update28 Mar 2023, 12:48
Reviewer Update
I am waiting