RF
Robert F

1 reviews | Active since Jun 2018

11 May 2020, 16:05

*****. OTP on selected customers

Agreed a purchase of R46, then my bank app had a reserved amount of R767.72. There was no OTP approval which is activated on my account . Called FNB and I must wait 30 days.

0
Replies (2)
RF
Robert F's update13 May 2020, 16:04
Reviewer Update
I have a message that a resolutions banker will be in touch 24-48 hours. Now 52 hours and my phone is silent !!!
RF
Robert F's update12 Jun 2020, 11:59
Reviewer Update
Hi FNB, all sorted out, full ***** amount returned to my account. Please thank your ***** department for this outcome. As a result, I have learned.