LB
Lindsay B
1 reviews | Active since Nov 2011
05 Mar 2016, 12:37
***** ON SHARE ACCOUNTS
I have had an Ashburton share purchase on both my share accounts which I did not authorise or purchase:<br> ASHINF ASHBURTON INFLATION ETF<br> <br> FNB ***** line does not assist with Share investment ***** and tell customers they cannot assist. They must call back on a Monday because only the share investment department can assist.
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FNB (First National Bank)'s replyOfficial
05 Mar 2016, 12:53Hello customer260402,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883021.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883021.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 Mar 2016, 12:53
Official
Hello customer260402,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883021.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883021.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)