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Gugulethu M

1 reviews | Active since Jun 2020

08 Mar 2023, 10:09

***** on my FNB card

I’m a private wealthy client with FNB and I’m so disappointed about the level they treat the *****. Last night while getting ready to go to bed I got a notification that my card was being used at Ducke and waffle which is the restaurant in UK yet I’m in South Africa. I had to go to their so called suite to get assistance they told me to block the card I did that. Today in the morning I called FNB to find out how long the process takes a call center agent said it’s takes 14 to 30 days. I’m so angry because my money I had in the account was for debit orders and now I’m R2017 short to cover my debts and I must wait that long. I’m so ****ed

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Gugulethu M's update08 Mar 2023, 10:29
Reviewer Update
This is not a compliment it’s a compliant. I’m now getting messages that FNB will call me. I don’t want their call I want the ***** matter to be resolved defence is ***. I’m so disappointed