JM
Jenny M

1 reviews | Active since Jan 2011

21 Dec 2015, 07:40

***** on my cheque account

FNB needs to END/CUT it's relationship with PAYTOZA (PTY) Ltd, most of their R99.00 ***** ****s originate through this company that does debit orders for 3rd parties, because PAYTOZA does not verify the legitimacy of these 3rd companies. its best to terminate its relationships cause I suffer, every month I have to contact the bank to stop & return a debit which costs me additional charges. I cannot be paying administration fees for ***** transactions being done on my account & FNB needs to do something as Special Assignment has now exposed these banks that are not vigilant!!<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Dec 2015, 09:12
Official
Hello ******JD,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 835686.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)