***** ON MY ACCOUNT: FNB TAKES NO RESPONSIBILITY

There was a ***** committed on my FNB bank account and R8000 was deducted from my account. FNB took no responsibility for this eventhough I am the only person that knows the password on my account and I did not respond to any suspicious emails. It was such a long process with FNB going back and forth. The short of it is that I had try and get my money back from the City of Johannesburg where the money went into. FNB would do nothing about it unless I laid a charge at the police station. After much to and froing the police station wanted a stamped statement from FNB and the legal department could not supply it!!!! They said I had to go back into the branch!. This, after spending many hours at the branch to unlock my bank account! I sent emails to senior people and they just passed on my emails.