***** on bank account due to lack of FNB security!

I am extremely dissapointed at the security and lack of service at FNB after being a client for such a long time! Each month money is been deducted by a demand deposit without my permission and which i have not authorised!! I logged a call with their forensic department and all they could do was provide me a reference number instead of deal with my issue!

Once again a bank should have enough security in place to avoid such things from occurring. If this is not resolved within 24 hours and my money refunded I will happily move over to another bank where this petty ***** does not occur.

The ***** incident number provided to me is: 912591

This issue still persists and needs to be stopped!