***** on account reported and refuse to reverse my unauthorized debit orders!

I recently moved from Capitec to FNB after a branch manager came and speak to us about the benefits of moving to FNB. To my regret I did it.

Now after being a client for a few months , ***** has been commited on my account of huge ammounts.

I visited a branch to reverse all 3 debit orders that was unauthorized. I was reveded 2 of them. The bank initially said they stopped it. So I though it won't go off again.

Suprise suprise! The above two debit orders went off again and the other one still outstanding.

Went AGAIN to a branch with my police case nr. I was told to wait 14workdays.

Nobody understood that I needed that money to survive! I waited the 14days and NO REVERSAL happend! I came in after the 14days and the answer the consultant gave me was that I gave consent!

I had the police file case with me! The ***** has been reported I had proof of everything! How the hell did I give consent!

I am still however without an answer and REFUND!

How must I survive without MY money?? How can they not reverse it and "give" it to the **********??? This is theft!

Everytime I leave the branch feeling dissapointed and without answers. I have never ever been so dissqpointed in service like I was these past few months!