***** on Account

On 19 March I got a notification that there was a paypal purchase of R950. 35 from my cheque account. I didn't make any purchase of that amount, I don't have a paypal account and at that stage there was no funds in my account. I immediately cancelled my card and logged a complaint regarding the matter. I also visited a branch and completed a dispute that was sent to the ***** department and received a reference for my dispute. Until today I have not received any feedback from the ***** department that is supposed to be investigating the matter. I want the transaction reversed as this was a ********** transaction.