***** on a cancelled card - AGAIN
<p>For the fourth time now one of my cancelled cards was allowed to make transactions at toll gates. The last time a consultant said my card would be hotwired. So please explain to me how the hell wed to othis was yet again alloccur? Surely whomever is then using my card should be stopped at the toll gate. FNB - your service and credibility is utterly pathetic. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)