1 reviews | Active since Sept 2016
***** occured on my account after i called in to change my username and password
TWO DAYS AGO FNB BLOCKED MY ACCOUNT.I WAS TOLD GO IN THE BRANCH AND CHANGE USERNAME AND PASSWORD .TODAY 4 ***** TRANSACTIONS WENT OFF MY ACCOUNT.I CALLED THE FRUAD DEPARTMENT TO REPORT IT AND I AM TOLD THAT THEY WILL HAVE TO INVESTIGATE IT .ALL MY ACCOUNTS CARDS ARE BLOCK AND NO GUARANTEE I WILL GET MY MONEY BACK.ITS SHOCKING THAT FNB CAN ALLOW MY MONEY TO BE TAKEN OUT OF MY ACCOUNT. I WONT LEAVE THIS .I AM GOING TO AKE IT UP TO THE HIGHEST LEVEL.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)