***** line not working 24.7 as promised u are *****

Pathetic been calling the ***** line over an hour now it keeps going to voice mall. We've made 7 calls. We still on the phone you make me sick?!!!!???? What's wrong with you people, no is answering!!!! This is pathetic i will take u to lawyers asap if u don't get our money back, this complaint is for my mom's account call asap