LA
Lawrence A
1 reviews | Active since Oct 2012
03 Jun 2019, 15:22
***** line does not work
today I needed account details for Norman Bisset to pay in an amount on behalf of a third party. So, after being cut off in mid discussion with a NB representative FOUR times I eventually got thru. I have that person's permission to do so plus all the details, I gave the correct ID number etc and the woman told me she would be sending me an sms with the banking details!
I then received an sms to say that the matter was now with the ***** Department of FNB!
This happens when you wish to pay in??????????
Neither of the contact numbers work, FNB ! And fire NB for pathetic service too please!
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Jun 2019, 16:33 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply03 Jun 2019, 16:33
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***