MM
Macdonald M
1 reviews | Active since Jul 2019
04 Jul 2019, 15:03
***** Investigation
Reported an urgently matter and still no anything from FNB regarding my serious matter, do we customers and our families mean so little to you fnb??
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Jul 2019, 15:51Good day Macdonald Madraai,
Thank you for bringing this matter to our attention.
I have escalated your comments to FNB Credit Card and have requested that they be in contact with you.
However, I have reviewed your previous complaint and noted that the complaint was logged on the 3rd July 2019, please note turn around times for a complaint is 24-48 working hours.
I do apologize for the frustration caused.
Regards,
Hello Peter Complaints
***
Thank you for bringing this matter to our attention.
I have escalated your comments to FNB Credit Card and have requested that they be in contact with you.
However, I have reviewed your previous complaint and noted that the complaint was logged on the 3rd July 2019, please note turn around times for a complaint is 24-48 working hours.
I do apologize for the frustration caused.
Regards,
Hello Peter Complaints
***
FNB (First National Bank)'s reply04 Jul 2019, 15:51
Official
Good day Macdonald Madraai,
Thank you for bringing this matter to our attention.
I have escalated your comments to FNB Credit Card and have requested that they be in contact with you.
However, I have reviewed your previous complaint and noted that the complaint was logged on the 3rd July 2019, please note turn around times for a complaint is 24-48 working hours.
I do apologize for the frustration caused.
Regards,
Hello Peter Complaints
***
Thank you for bringing this matter to our attention.
I have escalated your comments to FNB Credit Card and have requested that they be in contact with you.
However, I have reviewed your previous complaint and noted that the complaint was logged on the 3rd July 2019, please note turn around times for a complaint is 24-48 working hours.
I do apologize for the frustration caused.
Regards,
Hello Peter Complaints
***