HT
Hannes T
1 reviews | Active since Nov 2014
06 Oct 2015, 12:04
***** investigation
I submitted a ***** case on the 19th of August to fnb it has now been over a month with no feedback from them what so ever...the person who is handling my case dont reply to my numerous emails i have send....Fnb please change you slogan from \how can we help you"to \""how can we let you down\"" that wiil be more suitable... """
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FNB (First National Bank)'s replyOfficial
06 Oct 2015, 12:58Hello Hanman01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 776340.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 776340.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply06 Oct 2015, 12:58
Official
Hello Hanman01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 776340.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 776340.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)