***** in my account

Am very unhappy when I asked called the contact center requesting information I was sent a form to fill and send back to them, and fnb couldn't assist me regarding the transaction which was last month. I let it slide now again the same transactions are coming of my account I don't know off, how do we trust our banks with our money. Am so angry that money is coming out of my account like am buying when I have not even used the card, the last time I used my card was Friday 31st at the petrol station

The 1st feb I have transactions going off my account and what irritates me is when I call the contact center am not assist the way I want to be assist. Last month they were communicating with me via email which made me angry.

I have been using fnb for almost 7yrs if not mistaken, but this year the ***** going on on my account it's too much, if am not assisted with this am closing the account, it's really too much now