***** ***** ***** - takes forever to get resolved

FNB, can you please tell me when you will be reversing all the ********** transactions and the bank charges relating to these ********** transactions? You stiil need to reverse R4 770.00 of **********, and R81.20 for some letter (S129 letter fee), what ever that is, as I am not aware that I requested a letter. No the *****s started paying tollfees from my account, that actually has money in. This caused that some of my debit orders bounced, and you penalised me for it. A call was logged, as again no card is linked to this account as it was cancelled 26 April 2021, please also reverse those ********** transactions and bank fees relating to this!! Even though the call was logged, they are still using me fund for toll fees!!! Please get this sorted out ASAP, as now they are starting to take my money and not yours!! If you have sorted the problem on the one account why did you not do the same with the other account!!