1 reviews | Active since Jan 2017

03 Sept 2019, 10:00

*****

I experienced ***** on my discovery card account on the 1st August, I called and reported it to FNB. They issued me a new card, closed the case and have not even discussed the R310 refund with me. What kind of service is that? I have emailed Angelique Jansen on a few occasions and she feels its not necessary to even reply. Let's see if anything gets done now? Angry AGAIN with these banking institutions. Can't wait until we use Bitcoin or Etherium as a currency....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Sept 2019, 13:19
Official
Good day Romy Nomis

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards 

 Hello Peter Complaints Team 

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