1 reviews | Active since Feb 2015
*****!! Duplicate debit deducted twice
I went to an optometrist and paid a levy by swiping my Fnb card on the 05 Oct 2017 and the money was debited from my account. On the 8th November I am at the office and boom another swipe of the same transaction and the money is debited again. I've put in a dispute but I've been sent from pillar to post with no solution. I did not swipe my card twice so i need my money back!! Shame on Fnb I trusted it so much.
Hello Mahlangupe ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Mahlangupe ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)