NK
Nomalungelo K
1 reviews | Active since Jun 2014
03 Sept 2019, 08:06
*****
Been trying to get a hold of FNB regarding a debit order of R3822 from a banking instituition that I do not bank with. All their numbers including the ***** line are automated and the calls cut off. WHICH NUMBER DO I USE TO CALL THEM WHEN I HAVE AN EMERGENCY? Furthermore, they no longer respond to messages on Facebook or Twitter.
It's rather frustrating when you are living outside of the country.
FNB - HOW CAN WE NOT HELP YOU should be the slogan.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Sept 2019, 13:12Good day Nomalungelo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 Sept 2019, 13:12
Official
Good day Nomalungelo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***