1 reviews | Active since Oct 2016
***** DEPARTMENT INIFICIENT
<p>On 2nd January 2016 my cheque account card was cloned. R20849.00 was ****** out of my account. FNB failed to send me cell phone updates with regard to the money being drawen out of my account. I only started receiving the cell calls the next day. TOOOO LATE. I then stopped my card and an amount of R7458 was refunded. I am still waiting for the rest. R13391.00. Will this ever be refunded???????</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)