***** department at FNB

Good day. I have logged a ********** case with FNB in December. I’ve been told that the investigator will be in contact with me within a week. Account for the other person involved was blocked due to investigation. I called back several times to the ***** division even got the investigator’s number. His number does not even ring. It’s now end of Jan and still haven’t heard anything. Still calling no answers. This service is not acceptable. FNB ***** department should be following up with people that log the ********** case. Not the client having to call in constantly as I have been told. I still haven’t been refunded even though the other person’s account is blocked. This person has ****** from multiple people already. Investigations in this regard should be followed up with people that has deposited money into these accounts