TM
Thembelani M
1 reviews | Active since Nov 2015
23 Nov 2015, 12:57
***** CREDIT CARD
I happened to be a victim of ID *****. My ID was impersonated. Early last year i took all the disputing documents to FNB Parktown branch after I found that there's credit card that was opened **********ly with my ID, even today I haven't got the response. I have been visiting the branch to find out what's happening but i have been getting the same response that my documents were to head office. I am so not happy i feel like my life is not going anywhere, I can't even get a car finance from the financial institutions.
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FNB (First National Bank)'s replyOfficial
23 Nov 2015, 13:49Hello ThembelaniM,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817905.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817905.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Nov 2015, 13:49
Official
Hello ThembelaniM,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817905.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 817905.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)