1 reviews | Active since Aug 2017
***** complaint
<p>I have a Savings account linked to my current and it matured yesterday. So made a transfer of R9000 from the savings to current... This morning when I checked my account there's a second R9000 from my savings which looks like it went into my current which I didn't do and the second transaction doesn't reflect into my current only the initial one does.</p> <p> </p> <p>When I call FNB to report this... The first consultant Linda made me hold for 10min until I hung up. The second one whom I didn't get his name was rude and told me he can't help </p> <p> </p> <p>FNB is becoming increasingly furstrating to deal with. The day before they had deleted a scheduled transaction I had made which led to me incurring unnecessary fees due to that payment not being made on time.</p>
Good Day,
We truly regret taking note of your experience; thank you for bringing this to our attention.
Your complaint has been received and has routed to the relevant department for investigation. I have requested that feedback be provided.
Complaint reference number ***NF was issued.
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
We truly regret taking note of your experience; thank you for bringing this to our attention.
Your complaint has been received and has routed to the relevant department for investigation. I have requested that feedback be provided.
Complaint reference number ***NF was issued.
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
