1 reviews | Active since May 2017
***** CLAIM TERRIBLE SERVICE FROM FNB
<p>I have filed a ***** claim with FNB and followed all the necessary steps. The commitment between me and FNB is that it will be repaid to me within 48 hours. It is now promptly 48 hours and no fees reflected in my account. I was told that it is still being processed, but the commitment's 48 hours? My business is causing damage and I have to cover the costs due to FNB's negligence that I lost my money. Who will cover the damage? It's not my problem if their systems are out of order. I have proof that I sent the commitment document 48 hours back! According to FNB, the fee will show tomorrow in my account on June 3, 2017, making it 72 hours and there is a commitment that will reflect within 48 hours. My business leads to many damages due to ***** claims and poor services. It's busy becoming a big a problem I have to drive to FNB at all time then I get poor services and I do have call numbers that are not toll-free, it costs me money and time.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
