1 reviews | Active since Feb 2017
***** Claim Department Sucks
<p>I've logged a ***** claim ***, for R3000 that was withdrawn from my account. Now FNB states that i have given my pin to someone. I was the only person standing at the FNB ATM so no one could have accessed my card or my pin. I was on the phone cancelling my card when the money was withdrawn from an ABSA ATM. i stood at the FNB ATM untill i've recieved the sms that my card is cancelled. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)