YR
Ydelette R
1 reviews | Active since Sept 2019
26 Sept 2019, 10:34
***** claim
Good day on 3 September I went to atm and the a ask three times for a telephone number and then my card was stucked in the machine. After I went quickly back to work to stopped my card and then there is R2300 with draw out of my account. I phoned the ***** department to lock a case. Now after almost 3 weeks I phoned they said they not going yo pay my ***** claim because someone assist me at the atm and stole my card firstly were they there when I withdraw money I don't think so. I am now a customer for a long time and this is the service I received by them.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
26 Sept 2019, 15:16Good Day Ydelette de Roubaix
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply26 Sept 2019, 15:16
Official
Good Day Ydelette de Roubaix
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
