***** CLAIM

My wife was ****med and her card somehow ****** while at the atm, R3000 ***/ATM Jean V was withdrawn and a few minutes later R5259.98 SPAR AT TOPS KLOOFSIG, the card was not stopped immediatley as my wife was not aware of what was happening, by the time she became aware it was too late.<br> <br> Now she's being told that she is risponsible and it's her fault and she will not get her money back, I think that is just not acceptable, we have footage of the suspects from Spar at tops that shows them making the last transaction, surely that should give my wife a benefit of a doubt.<br> <br> If FNB does not want to help us in the matter, who are we going to rely on with our money, we have been clients of your for almost 8 years if not more and i think we deserve better service than just being told you are liable.<br> <br> Please can you look into the matter and and let us know.<br> <br> MRS BOITUMELO K MOSEAMO<br> ***/ ***<br> <br> <br> Mr MM Moseamo<br> ***