PM
Puleng M

1 reviews | Active since Jan 2018

31 Jan 2018, 12:17

***** claim

i was ****** on the 15 January 2018 at Transfer FNB ATM in Soshanguve at around 06:48 , My daily limit was 3500 but to my surprise before i blocked the card those guys had managed to withdraw R8000 and according to my knowledge i cant access more than that unless i go inside the bank to increase my limit i do have cellphone banking but i struggled with my password so i never increased my limit how come did they manage to have such access?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2018, 12:49
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)