***** Central at FNB

Item: FNB (First National Bank)
Rating: 1
Author: Ursula C

If you are thinking about opening an account with FNB DON'T, just DON'T! There will be international charges on your account without you travelling out of SA borders, then FNB will tell you that processed the payment yourself from your online banking profile. You dispute it and 6 weeks later they reverse the charges, only for them to dip into your account 8 weeks later to remove the funds again - no notice, just helping themselves to your hard earned money. No wonder you rate so highly with the number of ***** cases that are opened, let's just look at your stellar reputation after the Carte Blanche piece on ***** , coming in 3rd place to ABSA and Capitec. Your shareholders and Chief Risk Officer must be so proud!

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

31 Jan 2019, 16:05

Good Day Ursula Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: ***NF Regards, Hello Peter Team Tel number: ***

FNB (First National Bank)'s reply31 Jan 2019, 16:05

Official

Ursula C's updateReviewer Update

31 Jan 2019, 16:15

I have addressed this matter with my attorneys, I will no longer be playing little games with ***** National Bank. You can send me as many reference numbers as you wish, I will no longer deal with bunch a *******! Closing accounts as we speak.

Ursula C's update31 Jan 2019, 16:15

Reviewer Update