1 reviews | Active since Feb 2017

09 Jan 2018, 15:56

***** caught, reported and refunded in record time.

I was informed of suspicious activity on my bank account via text message. After confirming that I was not responsible or aware of funds taken from my account, I was contacted by the ***** division, who decisively cancelled my card and opened a ***** case. I completed relevant documentation, and sent it. I had in the mean time confirmed that the transaction was pending via internet banking.

I am ABSOLUTELY THRILLED to report that the funds was recovered and returned to my bank account within 24 hours. WELL DONE FNB!!! It is a pleasure to have such good service in this day and age.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jan 2018, 07:56
Official

Good Day Schalk-botes ,

I've received your compliment that you logged. Thank you so much for taking the time to complement FNB.

We are truly glad to hear of the wonderful praise.


***

Regards

Hello Peter Complaints

Daffnie Govender

*** (option one)