RM
Rendani M

1 reviews | Active since May 2019

08 May 2019, 15:37

***** case that wasn’t taken serious

On the 31st of March my Fnb e-wallet money was withdrawn while I was writing a test,at first R2800 was withdrawn and then R900 was withdrawn when I called fnb call centre they told me to report it as a ***** case I did,they told me to wait they’ll call me After investigating What happened but they did nothing after that till now I haven’t heard anything from them.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2019, 11:01
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2019, 11:01
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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