DP
Dimi P

1 reviews | Active since Sept 2019

09 Sept 2019, 14:43

***** CASE REF 2019/927/177

on the 31st of July 2019 , an amount of R220 000.00 went off my money on call investment account unauthorised by the ********, reported the case to FNB ***** division on the 2/8/19, I made a follow up to no avail , on how long is it going to take for the matter to be resolved so the money can be reversed back into my investment account as I was ****med, I am losing interest on the money while it is sitting out there,

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2019, 16:33
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

***