JH
Jackie H

1 reviews | Active since Mar 2019

11 Mar 2019, 11:07

***** case on Cards

Fnb you dont care about ur customers Everytime I tried to follow up om this card ***** case I get transferred to assigned person whom phone goes to voicemail. I will take this to the bankings ombutsman. Customer care do not phone me Im done with excuses and empty promisses. Time yoy learn what the cosumers act is all about

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Mar 2019, 11:37
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.

RegardsHello Peter Complaints Team*** (option one)