MA
MOHAMMAD A

1 reviews | Active since Oct 2012

17 Oct 2017, 09:53

***** CASE NOT ATTENDED TO

Good Day,Please note i am a busniess owner and recently lodged a ***** case with FNB ***** department on the 21.09.2017 a *****elent person hecked into one of my supplier email account and we did a transfer of R60 000 to a FNB account which we tought was our supplier as he was travelling at the time i need urgent answers from FNB as to who withdraw this funds and if we can be reimburse i need to know to whom this money was taken by and what measures can be put in place to prevent this from happning again if i dont get answers soon than i will be moving my busniess to another bank which i am in process of doing shortly.

many thanks MS AHMOD

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Oct 2017, 10:57
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)