DM
Dikgakgamatso M
1 reviews | Active since Jul 2019
05 Aug 2019, 13:38
***** CASE IGNORED AND STILL NO REFUND!!!
I can't begin to Express the anger,annoyance and disappointment from FNB regarding a ********** activity I reported! I have spent over R200 in airtime now trying to get my refund but all I get is NOTHING! My case has been escalated twice now. All procedure followed and still nothing! May I get immediate assistance on this ***** case : 2***. I want my full refund as stipulated in FNB regulations!!! May I get assistance. Thank you!
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Dikgakgamatso M's updateReviewer Update
06 Aug 2019, 01:55I received a rather useless and disgusting call from an FNB investigating officer Bervely Nukeri. Apart from being absolutely clueless about regulations that govern her department. I am still appalled as to how she passed the interview to work at FNB. She is highly *********** and surprisingly enough doesn't "receive emails" nor is notified of anything. I had my case escalated 3times already. I thought her call would bring good news and progress and finally my funds in my account but still,NOTHING! She had absolutely 0% customer etiquette and beyond unprofessional. May I please have a different investigating officer assigned to my case : 2***. Thank you!
DM
Dikgakgamatso M's update06 Aug 2019, 01:55
Reviewer Update
I received a rather useless and disgusting call from an FNB investigating officer Bervely Nukeri. Apart from being absolutely clueless about regulations that govern her department. I am still appalled as to how she passed the interview to work at FNB. She is highly *********** and surprisingly enough doesn't "receive emails" nor is notified of anything. I had my case escalated 3times already. I thought her call would bring good news and progress and finally my funds in my account but still,NOTHING! She had absolutely 0% customer etiquette and beyond unprofessional. May I please have a different investigating officer assigned to my case : 2***. Thank you!