1 reviews | Active since May 2019
***** case
FNB ***** department can't is useless I logded a complaint on the 8th of May till to date no communication has been made regarding the progress of my case yet they claim it takes 7days to conduct an investigation. Again on my credit card there are missing funds which are not traceable where did they disappeared to I am really fed up the same Bank who transferred monies to people yesterday I mean how can I continue to bank with you. Your service is bad. Customer service is useless you wait for more than an hour for them to take your call. I want my money or else I will hand this matter to my lawyers. I have waited enough and I can see you are not taking me serious I guess you will understand the importance of this matter once legal action is taken
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards Hello Peter Complaints Team
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