1 reviews | Active since May 2019
***** case
I am not happy with the treatment I am getting from FNB I reported ***** case on the 8th of May 2019 both my cards were with me when withdrawals took place on the 7th at 21:30PM and my phone did not report. Withdrawals were done with some credit card that I am not even aware of. If it's not an inside job how did ********** managed to link this ********** credit card to my cheque account. I am very disappointed on how weak their system are. On top of that I feel like FNB doesn't care about their clients they don't take you serious their call center is terrible and they can't even answer your questions till today I haven't received any feedback from FNB. I also tried to Twitter them but I didn't get a response. If ********** were able to increase my limit what else they can do on my funds. I have Lost trust and I guess it's time to leave FNB and I wouldn't recommend FNB to anyone.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
