***** case

After numerous phone calls, emails, online request, tweets and direct messages I am writing this as a final cry for help. There was ***** on my account on the 8th of March, a value of R1086.33 was taken from me, at which time, i called FNB and advised about the transaction. You cancelled my card, opened a case and issued a new card. 1. I have NOT heard ONE thing about my ***** case, no one contacted me to let me know WHY and HOW the security of my account was compromised, I am out of pocket and basically BEGGING for my own money which i desperately need. 2. My new card was delivered to me a week later and a replacement fee was taken off my account which makes absolutely no sense as this was not my fault and FNB should take responsibility as I trust that my accounts are secured with you guys.

FNB, I am shocked at your lack of service and concern for a distraught client. My accounts are clearly unsafe with you guys. HOW AND WHEN will I get feedback on the money you owe me?! ReferenceRs ********** 9886