1 reviews | Active since Sept 2018
***** case
I lost my id book at 2010 , someone else open an account at fnb bank using my details, it come to my attention that FNB listed me for ***** . Though I went to FNB bank to clear my name since 2016 they keep on telling me that they will clear my name and yet i'm still listed. On the 19 September 2018 i went to FNB branch at Alberton , i was assisted by the lady called Cleo and she asked for all document that proves that i once lost an id book, after i brought her all the document she promise to call me back on the 20th September 2018. i'm still waiting for FNB to remove my name from negative listing. I was refer to FNB bank to clear my name by SAFPS.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
