BN
Busisiwe N

1 reviews | Active since Feb 2018

15 Feb 2018, 11:17

***** case

I was ****med at the ATM in Houghton. My account was later used in Norwood spar. I feel FNB did nothing to protect me and my money. They let it go away without investigating. They are helping this ******** to continue ******** us. I'm very angry and I want to close my account. FNB are the same as ********. They have no regard for their customers.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Feb 2018, 11:50
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the ***** Department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

Best regards,