***** by one of the biggest Banking Institutes - South Africa

Been an FNB Client since 2007, orginally opened an Fnb One Account. Advised to upgrade to Cheque facility in 2012, with a linked overdraft facility for in case of emergency, funds were required.

Was retrenched in 2012 from work and used savings & capitals gained from pvt vehicle sell to make up the outstanding amount, this was paid.

Got employed again in 2015 and profile was linked with 3 x share investing accounts, and credit card facility utilitsed for purpose of gaining interest on positive debit amount in credit facility and was advised to upgrade to private clients in 2015, for the purpose of receiving better rewards linked with E-bucks returns, even went as far as getting a an additional petro card linked with cheque and credit to increase even more the amount of ebucks returned, now want to close all accounts and an outstanding amount of R50000 to be paid before closure can occur, the R50 000 is the last of the funds which I saved up during last 10 years now being used as collateral against personal credit profile???????????

How can you force clients on obtaining additional services which is advertised as a package deal included in original account service facility and leave a client all to his/her own whilst still advertising credit qualification facilities to such a point that the client is forced to close all facilities with the bank then use the money deposited by the client as credit collateral against the client???????????????????

Absolutely ridiculous!!!!!!!!!!!!!!!!!