***** being committed on my account

I'm really disappointed at the service FNB has decided to offer it's members. Firstly I had requested my account to be closed off as there are ridiculous charges coming off my account, the fees where reversed but the account was never closed. Now I'm getting sms'es regarding my account of transactions that I never authorized which have been reserved for purchase from Datafeerep.com of R606.13 and Bankpayreps.com of R594.17 and also an authorised debit order from Ups Brcups of R99 which I'm being charged fees for all theses transactions and unpaid debit orders . I don't understand why this is happening with my account, I feel a lot of ***** is being committed on my account and fnb doesn't want to close my account,exposing me to *****ulant activities . Can all these transcations be reversed and my account closed, please. I no longer feel safe with my money being handled by fnb and want this account to be closed, this is my 4th attempt at having this resolved