1 reviews | Active since Jul 2014
***** and rude customer Service
What **** bank.
I am a private banker, there's been a debit order I have been trying to reverse from my account for a week of R7544 which was not authorized.
They rude staff and consultant Xolani Mlangeni, that has no manners nor customer service,spoke over me every single time I tried to address my concerns.
I've been taken from pillar to post regarding this matter and asked to speak to their supervisor or to my private banker directly and have been told they are busy and can't attend me.
FNB is a bank that does not care about their clients concerns and frustration and would rather stand to protect the ******* that debit our accounts without authorization and FNB who is supposed to protect my money doesn't do anything about it.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
