***** and rigging of ATMs

FNB employees have contacted me and my own ***** issue is almost resolved. I want to say that I have nothing but praise for all the telephonic, email and personal contact that I've had with employees. They are all professional and extreme helpful. Especially thanks to the staff at Olympus agency and Bongani Khumalo.

My issue is however still with the fact that the the banks (I only have knowledge of FNB ATMs but it may be others) are not resolving the issue of the machines being rigged to display confidential information.

Its true that if someone takes your card out of your hand or helps you at the machine, the banks are not culpable but I take serious issue with the vulnerability of the machines and the failure of FNB to deal with it - that is their total responsibility

I would like a CEO like Lee-Anne Van Zyl to go on record (on radio or other media) that this problem is being sorted out. FNB owes their customers that much at least.

Regards Mari U