BB
Bhekstar B
1 reviews | Active since Oct 2015
08 Jul 2019, 07:37
***** and Poor service.
I noticed that FNB was doing ***** on my account billing me for a package I did not ask for, this has been going on for over 10 months. I logged a complaint and requested a refund and for my account to be closed and they promised that the issue will be resolved in 3 days. This is the second week now and my issue is not resolved and no one is calling me back I have been sending emails but no one responds. I NEED MY MONEY BACK TODAY!!! AND I WILL TAKE THIS ISSUE UP WITH MY LAWYER!!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Jul 2019, 12:32Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply08 Jul 2019, 12:32
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***