***** and bad service.

<p>At the FNB atm Wonderpark shopping center, my cellphone number was requested, after I put it in, my PIN was requested which I inserted. My card was left in the atm machine. I was barely at the car when the text came through that R8000.00 was drawn and after R3000.00. I called the line to stop my card and struggled for longer than half an hour to talk to a consultant. The remaining money I sent directly to my other account, or else it was gone. Soon after, someone wanted to swipe the card because the limit was reached. Fortunately, the money had already been transferred. The fact is that I've struggled in 2 different numbers for over half an hour to sign and stop my ****** card on the line. It's not a toll-free number and so I had to use my own airtime and was tense that I would be cut off again when my airtime time was finish. I have to pay for a new card after it is FNB's negligence. I also have to pay for the bankroll fee of R200.00 of the money ****** from me. The next day I was at FNB in Kolonnade, where I requested to reopen my online banking and account. My online banking is still not working after I was assured by the consultant that it does. My card did not go through everytime I swipe and I had to go in again today. It takes my time as well as fees to get there. I spent almost an hour at FNB Wonderpark waiting and my estimated time was 17 minutes. I requested bank statements to open a case to the police but the consultants were unhelpful. I had to move to different consultants all the time, clearly not wanting to help me. My fees have been ****** from my business account and my business is standing still at the moment, once again, a loss in my pocket and because of FNB's negligence.</p>