***** and bad call center!!!

on Saturday 23:17 i got a sms from fnb saying i SUCCESSFULLY registered for fnb cellphone banking. How fnb can let just anyone register cellphone banking using my account is very unprofessional and makes me think it is an inside job!!! These *****s did two transactions taking money out of MY account, money that i put in FNB TO KEEP SAFE. THAT IS WHY I HAVE TO PAY A RIDICULOUS FEE EVERY MONTH. if you did not get the memo of why you pay is, IT IS FOR YOU TO KEEP OUR MONEY SAFE, GOT IT??? i called the call center where RUDE thabuso just told me there is nothing i can do and it is not possible. Maybe train your staff to not shout to clients and to treat others with respect! My problem is, i cant use my account, i have a business to run, meaning i have to use my BANK ACCOUNT. Now my question is, are you going to pay the monthly service fee back since i cant use my account and you failed to keep my money safe by letting anyone register to ***** my money. 2. when are my account going to be safe to use since no one is letting me know anything? 3. when are you paying back my money that got ******? must me and my husband just close our 7 accounts that we have with you? Let me know today!