1 reviews | Active since Feb 2017
***** and allowing Debit orders I did not authorize every month!!!!, moving my business to another BANK
I am done with FNB I have been their client since 2011 and every month there are unauthorized debit orders on my account EVERY ****** MONTH!!!! I just got an sms from some company I don’t know talking about debiting R115 from my account I called FNB to explain that I am not authorizing this debit order and they are telling me to let the money get debited and then I should reverse it!! Why the hell am I reversing money I did not authorize? I opened 2 investment accounts with them this year and they are still letting 3rd parties ***** from ME!! I just want all my money and I will do business with another Bank I have had enough!!
Good Day Mandy Meyer ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mandy Meyer ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***