1 reviews | Active since Mar 2011
***** again
<p>last month and this month on the 26th i was a victim of *****. I cancelled my card and after receiving confirmation of this, money went off again. The lady at ***** depratment wasnt friendly and gave me wrong information. why cant fnb investigate this. I want firstly my full 4000 back today. i want my old gold credit card to be removed from cellphone and internet banking. i want my new credit card tomorrow.</p> <p>this is very scary and why is this happening to me. why must i wait for money when it is clear this is *****.</p>
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 949413.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
Please accept our apologies for the disappointing experience and the unnecessary concern caused.
Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is 949413.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** (option one)
please get someone competent to call me and sort out now
please get someone competent to call me and sort out now
still no help, ***** department dont have their facts in order. gentleman i spoked to confirmed its *****d and i will get 4000 back but when they email they have all incorrect information,. its my money. its taking long. i want 4000 today
still no help, ***** department dont have their facts in order. gentleman i spoked to confirmed its *****d and i will get 4000 back but when they email they have all incorrect information,. its my money. its taking long. i want 4000 today